“ Our experience with Quadient Accounts Payable Automation by Beanworks customer service has been amazing. Customer service makes a world of difference. You can have the best software, but without that kind of support, it’s not good at all.”
- Lizette Camacho, Project & Training Manager
Challenge
Before Quadient AP, Super Mix encountered various challenges managing their accounts payable. The lack of a seamless interface with their ERP system, Sage 500, and the manual handling of invoices and expense reports were major concerns. To make matters worse, approval channels were non-existent, requiring one person to physically bring all invoices to the office — a time-consuming and inefficient process.
Before implementing Quadient AP, Super Mix spent a significant amount of time on data entry, authorization, and tracking the source of invoices and purchase orders. However, with Quadient AP, the process became much more streamlined and efficient. They reduced their data entry time from two full days per week for two dedicated employees, to just one day a week spread across the entire team.
“It used to take two dedicated employees two days a week to manually input invoices into our system. We’ve reduced that to one day per week between all employees.”
- Lizette Camacho, Project & Training Manager
Solution
Quadient AP’s reliable customer service and prompt feedback made a world of difference. The user-friendly nature of the solution allowed Super Mix to train their team effectively, and look forward to further improvements in time management.
“Our experience with Quadient AP customer service has been amazing. Customer service makes a world of difference. You can have the best software, but without that kind of support, it’s not good at all.”
- Lizette Camacho, Project & Training Manager
Quadient AP empowered Super Mix to effectively manage purchase orders and expense reports, which were previously time-consuming and challenging tasks.
When describing Quadient AP to colleagues or others in the construction industry, Lizette emphasizes its user-friendly nature and its ability to organize and streamline processes effectively.
“User friendly: that would be the first word that comes to mind when I think of Quadient AP. It really helps you to organize everything in the right way.”
- Lizette Camacho, Project & Training Manager
Result
Quadient AP has been instrumental in streamlining AP processes and improving efficiency for Super Mix. Thanks to a seamless interface, reduced manual handling, and efficient approval channels, Super Mix has experienced significant time savings and a more organized approach to AP management. The excellent customer support provided by the Quadient AP team has played a crucial role in their success. Super Mix continues to benefit from Quadient AP's user-friendly solution, empowering them to achieve even greater time management improvements.
Discover the success story: Boost efficiencies by syncing Sage with AP automation
