On May 26, 2021, Aspire released its highly-anticipated 2021 Leaderboard for CCM. Quadient is excited to again be named an overall leader for CCM in this critical piece of market research.
But did you know that the leaderboard tells you more than just CCM industry leaders? It's a robust, customizable tool built to help businesses implement CX transformation initiatives that drive success.
Quadient's Scott Draeger, VP of Customer Transformation, talks more about the tools' configurable weightings and what they might mean for your business in this video.
Scott Drager shares how to use the Leaderboard to get a CCM vendor optimized to your needs
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