The digital engagement ecosystem is changing rapidly. The shifting of market dynamics, the acceleration of technology innovation, and rising UX expectations combine to put more pressure on the communications you produce.
This session will uncover how industry leader - Altice - have applied new engagement technologies, and created new experiences by rethinking how they approach critical customer processes. You will learn from Altice and their UX partner – eGlue – how they have evolved from designing communications to engineering experiences with case studies from the best digital transformation examples in the Quadient community.
On-Demand Replay
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Vimeo
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Formstack Instance
Quadient