For more than 20 years Quadient has helped customers worldwide build effective, efficient customer communications. As customer needs change, Quadient has changed as well. With the latest release of Quadient Inspire, you can now create powerful, omnichannel communication experiences, delivered to the end customer’s channel of choice. These new omnichannel communications are a part of the digital transformation that is steadily moving across the financial services industry.
As Quadient worked with customers to transform their legacy communications processes, one aspect of the document process oftentimes remained offline. In financial services, many communications require a signature to be legally valid. In many cases, this signature requirement prevented the digitalization of processes and communications such as contracts, policies and other forms. This wet signature requirement forces either a mail-sign-mail cycle or an email-print-sign-scan-email cycle. Both of these options are slow, inefficient, and expensive.
Quadient recognized an opportunity to improve this signature process by partnering with DocuSign®, the premier provider of digital signatures. DocuSign is changing how business gets done by empowering more than 100,000 companies and more than 50 million users in 188 countries to sign, send and manage documents anytime, anywhere, on any device with trust and confidence. DocuSign replaces printing, faxing, scanning and overnighting documents with the easiest, fastest, most trusted way to make every approval and decision digital. DocuSign’s eSignature software and Digital Transaction Management platform enable organizations of every size, industry and geography to accelerate contracts, approvals and workflows.
The combination of Quadient Inspire’s Customer Communication Management platform and DocuSign’s digital signatures brings powerful new capabilities to our customers. One of Inspire’s core capabilities is generating complex documents such as insurance policies or financial services contracts. By integrating digital signatures into these documents, financial institutions can cut the time to complete these transactions from days to minutes. 62% of DocuSign documents are completed within one hour, and 86% are completed within one day. Completing transactions faster means winning business from your competition, and your employees spend more time on value-added activities, and less time chasing down signatures.
Digital transformation is incomplete without considering the role of customer communications, and customer communications in financial services are incomplete without digital signature capabilities.
The unique combination of Quadient Inspire and DocuSign gives you a competitive advantage over your competition and is the next step in transforming your business.
