Quadient, a global leader in customer-centric communication solutions, is pleased to announce its new partnership agreement with Plexus Tech, a prominent technology company specializing in IT services and products. This strategic alliance will enable Plexus Tech's clients to access an advanced centralized platform powered by Quadient Inspire, to optimize and efficiently manage both their internal and external communications.
Through Quadient Inspire, Plexus Tech will offer its clients a wide range of functionalities, including communication generation and modification, as well as construction and delivery. Additionally, the Quadient platform will enable monitoring of the customer experience, facilitating the creation of customer experience tracking processes. This partnership agreement empowers Plexus Tech's clients with the autonomy to manage their communications independently and efficiently, without relying on IT resources, through a predefined approval workflow.
This partnership with Quadient strengthens Plexus Tech's Customer First area, reinforcing its expertise in digital transformation and value generation for businesses. Plexus Tech is committed to offering end-to-end services and technology-agnostic capabilities, allowing companies to reach their customers across channels or touchpoints.
Furthermore, the partnership with Plexus Tech not only provides Quadient with greater market expansion but also allows for collaboration with a prominent technology company specializing in IT services and products. By leveraging Plexus Tech's experience and network across various sectors and markets, Quadient can expand its reach and engage with a more diverse customer base. Additionally, the combination of both companies' strengths and competencies provides Quadient with the ability to deliver more comprehensive and powerful technological solutions to clients.
"At Quadient, we focus on establishing strategic partnerships that benefit our clients and provide robust solutions," said Miguel Alcalá, Partner Manager for Spain and Portugal. "We are excited to collaborate with Plexus Tech to offer their clients the capabilities of Quadient Inspire, as well as to learn from their experience and provide a stronger, tailored value proposition to meet specific customer needs."
With over 20 years of experience in IT services and products, Plexus Tech is a leading technology company in the market. With a team of nearly 3,000 professionals, Plexus Tech specializes in hyper-specialization cells for the latest technologies in various cross-functional areas such as cybersecurity, digital, customer-centric, architecture and data, cloud, and e-commerce. The company has a strong national and international presence and works with various companies in the IBEX35, top retailers, and leaders in the healthcare sector, both in the public administration and private sector.
For more information, visit Plexus Tech's website: www.plexus.es
