Marketing

Today’s customers use a range of communications channels that include digital - email, social media, text messaging and so forth - as well as traditional postal mail and telephone.

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Celent has lis

One world, one partner: procurement solutions for global, omni-channel communications

Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent report from UK CallMiner Index revealing 24% of consumers switched providers in

After the end of the spring analyst report season, Quadient is excited to be recognized as a leader by

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today independent consulting firm

Satisfied customers results in lasting relationships, so organisations are always searching for ways to keep customers engaged.

We send and receive information in many ways. Customers and potential customers are positively bombarded with messages all the time, some from you, from your competitors and elsewher

The EU General Data Protection Regulation (GDPR) comes into force at the end of this week.

Across the last two blogs we’ve taken a look at some of the key articles within GDPR. Article 15, 16 and 17 or ‘right to access’, ‘right to rectification’ and ‘right to erasure’, and Arti