Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us
What Covid-19 has Taught Telecoms about Customer Experience Management
If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people.
Quadient to Share Best Practices for Digital Transformation and Customer Experience Excellence at XPLOR20
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it will b
From COVID-19 to 5G, pressure on mobile providers is mounting – so how can they keep customers at ease?
Connectivity has become increasingly important for everyone, with the COVID-19 pandemic only accelerating our dependence on mobile phones.
Fixing the bad connection: How broadband providers can improve their quality of customer service and communications
Online services have become an increasingly crucial part of our lives, especially during the past few turbulent months.
Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions
Quadient (Euronext Paris : QDT), a leader in helping businesses
Outsourcing mailing can ease the burden for remote workers
As large numbers of employees made the switch to working from home, they will have adapted to some unfamiliar ways of working.
Partnering with Kitewheel, Quadient Launches an Enriched Solution for Comprehensive Management of Customer Journeys
Quadient Customer Journey Explorer enhances the award-winning Quadient Inspire platform to strengthen customer experience capabilities
When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis
The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.