Are you ready to avoid a wave of Consumer Duty complaints? Our survey says…

The traditional model used to define a successful C-level executive is almost invariably counted in financial terms. How much revenue is the company making?
Document Automation for Utilities

Quadient’s best-in-class suite of solutions may be easily integrated to give you the agility to respond and adapt quickly to changing business demands. Download the brochure to learn more.
The Dream Team: How my journey with Quadient improved customer and employee experience

Ali Bathews founded Sixty-Seven Consultancy to help investigate and radically transform the impact of world-class technology, such as Quadient Inspire, within the customer communications management (CCM) and customer experience world.
Utility Week Insight Report: Communications for the 'new norm'

Download this Insight Report from Utility Week: Communications for the 'new norm' to learn more.
Impress live demo

In our weekly webinar, we'll show you how to alleviate your AP team of data entry and other manual tasks freeing up your time for more valuable work.
Moments that Matter in Utilities

Learn how the digital transformation is changing expectations and how the customer journey is the best tool for businesses to grow.
Taking Utility Customer Communications to the Next Level

Utilities as a monopolistic commodity
Delivering enhanced customer experience in the turbulent energy market

A Guest Blog by Adam Firbank of British Gas
Over the past several weeks, we have seen the sanctions imposed on Russia over the invasion of Ukraine impact the energy market.
East Midlands Electricity - Outsourced Specialty Scanning Success Story

All the familiar electricity suppliers rely on someone to take care of the infrastructure. In the East Midlands region the electricity supply is maintained by East Midlands Electricity. EME is responsible for a 16,000km2 area stretching from Chesterfield to Millton Keynes, and from Tamworth over to the Lincolnshire coast. Their work includes maintaining grid supply points and sub-stations alongside pole mounted and underground cabling totalling some 69,440km of network.