Quadient Named a Leader in Journey Mapping by Independent Research Firm
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the company has been named a Leader
Four steps for improving insurance policyholder customer experience
Heightened competition, increased consumer expectations and declining customer loyalty are hurdles that many insu
Permanent TSB modernises customer communications, takes it in-house with Quadient Inspire
PTSB brought the management of customer correspondence in-house to enable the digital distribution of its correspondence to meet changing customer needs, using Quadient Inspire for both batch and on-demand communications.
Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management
Quadient is proud to have been named a Leader in the SPARK Matrix: Customer Communication Management, 2021. Download a complimentary copy of the report here.
The State of Customer Experience
In this eBook, we’ve complied thoughtful perspectives on the trends, predictions, and solutions that will significantly impact your business in 2021 and beyond.
Inspire: Be a CX hero to your policy holders
Check out this video to learn how to impress your policyholders with customer-first solutions that orchestrate exceptional CX. Find out more.
Frederick County Public Schools adapt to remote learning challenges with Impress Distribute
Frederick County Public Schools used the Impress Distribute platform to enable teachers to deliver remote learning materials to students from their homes.
West Somerset District Council - Document Management Success story
West Somerset District Council provides a wide range of local public services, many of which create a heavy administrative burden. In order to improve efficiency and save space, the council needed to be less dependent on paper documents by increasing their use of technology.
Research Councils UK - Document Capture Success Story
The Joint Reprographics Service (JRS) is the shared service organisation which deals with form handling and document scanning solutions for the Research Councils. Research Councils UK sought to implement a mail scanning solution at the core of a new shared service centre to be used by the five Research Councils in Swindon.
The shared service centre needed to handle millions of documents per year including invoices, funding applications and HR forms. The digitised documents then also needed to be integrated with multiple back end EDM systems including SharePoint, Objective and Oracle UCM.