Operations

Consumer technology has heralded a new age; the age of the customer is here, and this is shifting the balance of power.

As businesses grow, demands on the mailroom increase with a rise in outgoing mail volume. Processing mail can be a huge drain on resources as staff print documents, stuff envelo

If you went back thirty years, business communications were relatively straightforward.

Originally published by B&T 

What is a maturity model?

Maturity models aren’t new. Chances are, you or your organization has utilized a maturity model in the past.

Recently, I wrote about how Quadient’s new AI, ML and NLP-based technology can help in the RFP writing process by reading through thousands, or even millions of your customer communicat

Inspire Flex Release 15 (R15) is the latest update to Quadient’s flagship enterprise omnichannel Customer Communications Management (CCM) Inspire Flex solution.

The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration 

As a leading solution and service provider in the Customer Communications Management (CCM) market, Quadient Inspire's largest implementation and delivery partner - 

This press release was originally published by Daylight Automation.