Taking Utility Customer Communications to the Next Level
Utilities as a monopolistic commodity
Quadient Recognised as an Overall Leader in Aspire Leaderboard for Customer Communications Management
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections throug
Quadient Transformation Made Simple with Cognizant's CORAL
Discover how CORAL helps enterprises accelerate their digital transformation process, and migration of content to Quadient Inspire.
Everything you need to know about digital customer experience (CX)
Today, as the post-COVID landscape continues to take shape and new customer demands reveal themselves seemingly at every turn, businesses need to embrace digital CX.
Living journey maps bring your customers' happiness to life
A properly executed living customer journey map is a valuable and versatile tool.
Delivering enhanced customer experience in the turbulent energy market
A Guest Blog by Adam Firbank of British Gas
Over the past several weeks, we have seen the sanctions imposed on Russia over the invasion of Ukraine impact the energy market.