SPARK Matrix™: Customer Communication Management, 2024

Quadient is proud to announce our position as Technology Leader on the 2024 SPARK Matrix™ for CCM, by Quadrant Knowledge Solutions. Explore the latest market trends, vendor rankings, and competitive analysis with complimentary report access.
Planning for Recessionary Software Audits

As more software companies get acquired by private equity firms, and as inflation increases, tech vendors are turning to license audits as a way to protect profits. Discover the two key license enforcement approaches and how to effectively challenge them.
Six Security Myths About SaaS CCM – Debunked

Think SaaS CCM isn't secure? Explore the facts that debunk common security myths and see how SaaS CCM ensures compliance, data protection, and business continuity. Download the infographic now!
Expertly Managed: Transforming IT with Customer Communications Managed Service

Transforming your CCM can be complex, but the right partner makes it easy. Learn how a Managed Service Provider (MSP) can remove digital transformation roadblocks, enhance security, and give your organisation a strategic advantage.
The Ultimate Comparison of Cloud Migration Strategies: Pros and Cons

Migrating from your legacy technology to the cloud can transform your business. But what's the best strategy to make it happen? Use our infographic to discover the pros, cons, and ideal use cases for each cloud migration strategy.
How can CIOs drive innovation with MSPs?

Do you know how much time your development team spends on maintenance? 50%? 65%? 80%?
Overcoming CCM migration challenges with managed services

Businesses typically migrate to a new Customer Communications Management (CCM) system every 15-20 years. In the years between migrations, many things can change.
Selecting the right Managed Services Provider (MSP): What CIOs need to know

The right managed service provider (MSP) can overhaul how your business manages its customer communications.
Transform your customer communication with a high-performance SaaS solution

As businesses strive to optimise their customer communication processes to meet changing customer expectations, the need for agile, user-friendly solutions has never been greater. Transitioning to a SaaS Customer Communication Management (CCM) solution is a game-changer for enterprises seeking to streamline operations, enhance user experience, and drive customer growth.
Revolutionising document management with Inspire Digital Vault: A cloud-based SaaS solution

Managing an ever-growing volume of operational and regulatory documents presents significant challenges in today's digital-first business landscape.