Why 2024-2025 is Pivotal to the CCM-to-CXM Evolution
BE MORE by Evolving from CCM to CXM
Quadient was delighted to have Kaspar Roos, Founder & CEO of
Infosys Insurance Conclave 2024
Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
Innovating Customer Communication in the Financial Sector
In the rapidly evolving financial sector, staying ahead of trends and adopting innovative strategies is crucial for success.
Seven Ways to Reimagine the Supplier-Customer Dynamic
Utility CX satisfaction is declining worldwide, while consumer choice expands. To combat these trends, utilities must address changing customer expectations. Discover seven ways to reimagine your customer relationships for loyalty in a fast-changing, competitive market.
Nuisance Communications Surge: Quadient Highlights Hidden Scale of Email Scams
A Quadient Freedom of Information (FOI) request to the Information Commissioner’s Office (ICO)
The Unseen Scale of Nuisance Communications 2024
Discover key trends in nuisance communications with our 2024 infographic. Learn about rising email complaints and challenges in the energy sector. Download now for essential insights
Making every message count with accessibility
If you thought about document accessibility in the past but didn’t take any action, it might be time to give it a second look.
Finding the AI sweet spot for customer communications with the new EU AI Act
The European Union’s (EU) landmark AI Act, recently passed by the European Par
E.ON electrifies customer communications strategy with Quadient Inspire
The E.ON Group, one of Europe’s largest energy providers, moved to one single communications platform, Quadient Inspire, that gave them a centrally-managed landscape, with reusable templates, designs and fonts/layouts.
Investec digitises invoices with Quadient Inspire
Find out why Investec chose Quadient Inspire to digitise its customer communications for a better experience, improved productivity and cost-savings, whilst centralising communications, increasing control and consistency and establishing a foundation for further digitisation.