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Customer Experience

Are you ready to avoid a wave of Consumer Duty complaints? Our survey says…

Submitted by c.dodds on Thu, 04/27/2023 - 12:11
Consumer Duty Blog

The traditional model used to define a successful C-level executive is almost invariably counted in financial terms. How much revenue is the company making?

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HM Document Solutions elevates CX and empowers end users with Quadient Inspire

  • Read more about HM Document Solutions elevates CX and empowers end users with Quadient Inspire
HMDS video
Video
HM Document Solutions (HMDS), a provider of end-to-end document and digital solutions to the healthcare industry, puts clients like Blue Cross Blue Shield and American Express first by providing a full capability of self-service with Quadient Inspire, a fully integrated, any-premise enterprise CCM solution.

PrintMail changed their business overnight with Quadient Inspire

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PrintMail Video
Video
PrintMail Solutions serves innovative communications solutions to its customers. PrintMail readily supports customers who want to receive their critical communications through various options, with the use of Quadient Inspire.

What's New: Quadient Inspire R16

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The Legal & General digital transformation journey

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The Legal & General journey
Video
Inspire in action: The Legal & General digital transformation journey with Harriet Moore, Head of Customer Communications

Quadient 2022 Experience Partner Awards

Submitted by c.dodds on Tue, 03/21/2023 - 17:52
Quadient 2022 Experience Partner Awards emblem against abstract background

During our annual user conference, Inspire Days Americas (Orlando) and Inspire Days Europe (London), we had the privilege of hosting Quadient's CX Transformers Awards ceremony to honour customer ex

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Quadient’s Inspire Days 2023 Flagship CX Conference Returns In Person to Europe

Submitted by c.dodds on Tue, 03/07/2023 - 09:44

Quadient a leader in helping businesses create meaningful customer connections through digital and ph

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E-invoicing 101: What you need to know and why it’s important

Submitted by c.dodds on Mon, 05/15/2023 - 16:39
everything you need to know about e-invoicing

E-invoicing is the "not-so-new" hot topic in the world of corporate payments. Many times in the past, new methods of digitalisation have appeared in the industry.

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Rethinking the path to compliance: the FCA's new Consumer Duty

Submitted by c.dodds on Thu, 02/16/2023 - 13:03
mobile phone with regulatory icons

For years, companies across the world have been adding customer-first messages to their official mission statements and strategies.

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Recession-Proofing Your Customer Communications Management Budget

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Thumbnail of eBook: Recession-Proofing Your CCM Budget
eBook
With technology vendors ramping up contractual audits to offset inflation, it's critical to prepare today in order to protect your CCM budget. This eBook looks at how to prevent and respond to surprise billing, as well as how to assess the long-term viability of your current solution.

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