Quadient Blog

Businesses typically migrate to a new Customer Communications Management (CCM) system every 15-20 years. In the years between migrations, many things can change.

Do you know how much time your development team spends on maintenance? 50%? 65%? 80%?

The right managed service provider (MSP) can overhaul how your business manages its customer communications.

In an increasingly digital world, businesses might assume that physical mail is a thing of the past.

Managing an ever-growing volume of operational and regulatory documents presents significant challenges in today's digital-first business landscape.

The robots are coming. But they’re not coming for your job. In fact, deploying AI and automation can be a great way to accelerate progression in accounts receivable (AR) careers. 

Poor visibility into cash flow. High days sales outstanding (DSO). Difficulty matching incoming payments to outstanding invoices. Reporting challenges. Write-offs and uncollected debt.

Every delay, error, and missed payment in your financial processes isn’t just a hiccup — it’s a potential roadblock to your success.

The cracks in your financial processes might seem small at first — missed payments here, approval delays there.

83% of consumers say that whe

In today’s increasingly digital world, utility companies face mounting pressure to enhance customer experiences, improve transparency, and meet rising expectations for personalised interactions.

Healthcare organisations create and share staggering numbers of sensitive documents daily with patients, members, payors, caregivers and internal departments, including health records, billing stat

Insurance companies have the critical responsibility of helping claimants navigate through challenging and urgent situations such as health emergencies, accidents, natural disasters, theft, and pro

In this blog, we’ll explore how banks can quickly modernise to a cloud-based customer communication management (CCM) system — or Communications-as-a-Service (CaaS) —that leverages the power of AI t

Managing large volumes of regulatory and operational documents is more challenging than ever in today's fast-evolving business landscape.

Managing large volumes of regulatory and operational documents is more challenging than ever in today's fast-evolving business landscape.

Managing large volumes of regulatory and operational documents is more challenging than ever in today's fast-evolving business landscape.

According to recent research by Quadient, UK businesses are now three times more likely to enter voluntary liquidation than ever before.

BE MORE by Consolidating CCM Systems