What Covid-19 has Taught Telecoms about Customer Experience Management
If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people.
Quadient para Compartilhar as Melhores Práticas de Transformação Digital e Excelência na Experiência do Cliente no XPLOR20
A Quadient (Euronext Paris: QDT), líder em ajudar empresas a criar ligações significativas ao cliente através de canais físicos e digitais, anuncia que irá abar
The Future of Customer Communications: 18 Unique Perspectives
In 2019, customers expect every company they do business with to act and interact like their favorite technology brands.
How to Modernize Child Support Enforcement (CSE) Programs Without Breaking the Bank
Child Support Enforcement (CSE) agencies are in a constant battle of budget struggles and managing federal legislative changes tha
Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions
Quadient (Euronext Paris : QDT), a leader in helping businesses
You have something to say. Quadient would love to hear it...
If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.
When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis
The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.
How the 'Connected Customer' Determines Your CX Strategy
The modern customer is drastically different than that of generations past.
One World, One Partner: Procurement Solutions for Global, Omnichannel Communications
One world, one partner: procurement solutions for global, omnichannel communications