Quadient designs and delivers app to help doctors and nurses in Czech Republic
These are unprecedented times, and they require levels of cooperation across industries to support each other.
Blog de Visitantes: Transforme a Experiência de Facturação com Vídeo Personalizado
As facturas e declarações em PDF existem há 26 anos. Mas em 26 anos, muito mudou, e as expectativas dos clientes evoluíram.
How Insurance Companies Can Decide on Which CX Metrics to Use
Selecting and keeping track of the right Customer experience (CX) KPIs is important.
How to Deliver CX That Appeals to a Multi-Generational Customer Base: We Asked Experts From Around the World
Unless your business is focused on a specific age group, targeting one generation to the exclusion of others is not always a good strategy.
Solving the Mystery: How Insurers Can Overcome Common Challenges of Implementing a Great CX Strategy
According to a survey conducted by Forrester, and Heidrick & Struggles, 84% of Customer Experience (CX) pros said that their insurance firms place CX as a higher priority than
Are You Response Ready? The 4 Main Challenges to CX Success and How to Overcome Them
A great customer experience (CX) evokes positive feelings and emotions, which leads to happy, satisfied customers and increased loyalty.
Como Melhora a Experiência do Cliente? 4 Tendências que Impactam os seus Esforços CX
Melhorar a experiência do cliente significa criar uma percepção mais positiva na mente dos clientes, tanto na forma como são tratados pela sua empresa, como nos sentimentos que el