Tim is a 30 year veteran of the software industry. He has built a number of European enterprise software businesses, always with a focus on deploying technology and expertise to support customer business outcomes. Propositions he has supported include data analytics/mining within market and social research, call centre customer experience management, web application performance management and enterprise portfolio management. In his current role, Tim leads a team advising on how customer communications can be deployed to accelerate the business objectives of enterprises through better management of customer experience.
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