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European Insurance Industry Must Prepare to Guide Increasing Number of Customers through Natural Disaster Claims, Quadient Warns

Submitted by r.couturier on Thu, 07/25/2019 - 01:24

Reading, UK — As climate change starts to have an impact on the continent, European insurers cannot ignore the need to be ready for the effect on their custom

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How to Deliver CX That Appeals to a Multi-Generational Customer Base: We Asked Experts From Around the World

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
How to Deliver CX That Appeals to a Multi-Generational Customer Base: We Asked Experts From Around the World

Unless your business is focused on a specific age group, targeting one generation to the exclusion of others is not always a good strategy.

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The Steps to Optimize CCM Projects Delivery to Market

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
The Steps to Optimize CCM Projects Delivery to Market

The challenging part of any project is to map the step by step journey to its successful completion.

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Relieve Compliance Stress: A Modern CCM Platform is Just the Medicine

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Digital icons of quality control and check marks in front of computer screen where people are working

Being a compliance officer is not for the faint of heart.

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What “The 2019 Aspire Leaderboard for CCM” means for you in 2024

Submitted by a.kassim-lakha… on Thu, 05/30/2019 - 16:14
Neon blue nad pink circle with clouds

Despite starting this post by talking about GAAP accounting for software, I promise it will get less boring by the end.

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What The 2019 Aspire Leaderboard for CCM Means For You in 2024

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Futuristic rendering of the city of London

Despite starting this post by talking about GAAP accounting for software, I promise it will get less boring by the end.

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Quadient Recognized as an Overall Leader in the 2019 Aspire Leaderboard for CCM for the Second Consecutive Year

Submitted by r.couturier on Tue, 05/28/2019 - 01:31

Quadient, the award-winning leader in Customer Communications Management (CCM), announced the 2019 Aspire Leaderboard has listed Quadient as an overall leader in CCM for two years in

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Quadient Named Overall Leader for Second Consecutive Year on the 2019 Aspire Leaderboard

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Quadient Named Overall Leader for Second Consecutive Year on the 2019 Aspire Leaderboard

The results are in, and we are incredibly proud to have been recognized once again by Aspire Customer Communications Services as an

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Quadient Brings Personalized Customer Experience Solutions to DigIn 2019

Submitted by r.couturier on Wed, 05/15/2019 - 01:38

Quadient, the award-winning leader in Customer Communications Management (CCM), will be speaking and exhibiting at DigIn 2019, held May 29-31 in Austin, TX.

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Quadient Demonstrates the Opportunities in Customer Journey Mapping at DSF ‘19

Submitted by r.couturier on Mon, 05/13/2019 - 01:42

Quadient, the award-winning leader in Customer Communications Management (CCM), announced that it will be speaking and exhibiting at DOCUMENT Strategy Forum (DSF) ’19, held May 7-9 at the Hilton An

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