Enhance CX By Capitalizing On These Key Trends From APAC
Organizations that have made the commitment to being customer experience (CX) oriented generate 5.7 times more revenue than companies that haven’t made customer experience a priority.
Guest Blog: The Simplest Solutions Tend To Be The Most Effective
Everyone in business has heard of the KISS method when faced with an issue. The problem is most don’t know how to actually Keep It Simple.
Welcome to our next chapter. Because connections matter.
As we all know, customer expectations continue to evolve to meet and match their always-on existence.
Quadient Inspire Days: 4 Tracks to Success
As a Services Delivery Partner, Macrosoft actively participated at the Quadient Inspire Days annual conference held in San Antonio, Texas.
Quadient and Geisinger Health Plan Share How to Develop a CX Focused Communication Strategy for Health Plans at CONNECT19
Quadient, the award-winning leader in Customer Communications Management (CCM), announced that Chris Westerman, senior director, healthcare sales at Quadient, and Mitch Kocen, staff write
Macrosoft Joins Quadient Partner Advantage Program
Quadient, the award-winning leader in Customer Communications Management (CCM), announced today that Macrosoft Inc., a company that delivers full lifecycle solutions to software deve
Quadient Streamlines Access to Archived Documents and Data with Introduction of Quadient Archive & Retrieval
Quadient, the award-winning leader in Customer Communications Management (CCM), announces the general availability of Quadient Archive & Retrieval.
How Insurance Companies Can Decide on Which CX Metrics to Use
Selecting and keeping track of the right Customer experience (CX) KPIs is important.