IT

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Conducting your due diligence in order to determine which CCM solution will make the best

The widespread use of digital has forever changed the way people view their interactions with insurance companies, especially when involved in a property/casualty claims scenario.

Recently, I wrote about how Quadient’s new AI, ML and NLP-based technology can help in the RFP writing process by reading through thousands, or even millions of your customer communicat

A typical scenario for customers when it comes to interacting with an insurance company is when they first go to purchase insurance from the organization’s website.

The need to create a better customer experience has led many organizations to modernize their communications by upgrading their composition platforms.

The ‘Future Thinker’ is notorious for being open-minded and receptive to new ideas, even when those ideas go against conventional wisdom. 

For the ‘How-to Person’ it’s not enough to know about something; they want to know how to do something.

In December 2019, Quadient hosted an analyst day to offer a preview of our R14 release and share our ambitions to use our CCM leadership and innovation capacity to enter the CXM market.

When sales revenue is low, businesses struggle with cash flow issues. This can force them to seek out other expensive sources of finance such as bank loans to help bridge the

Effective communication is a challenge for all businesses, and while every customer wants communication to be convenient, this doesn’t necessarily mean digital all the way.