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Why CMOs must deliver on multi-channel communications

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Photo of a young team, working together on a project

When it comes to customer communications management, enterprises have been delivering on multi-channel communications for decades.

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The hyper-connected consumer: are Insurance companies keeping up?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
happy man looking at his phone in a living room

For a long time, insurance companies were in the driver’s seat when it came to customer communications. Not anymore.

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Should Print Service Providers Go Digital?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Woman working in an office and close-up of printer printing picture on paper

The one thing that I frequently hear when I meet Print Service Provider owners is how the consumer market, moving to digital channels will either impact or not impact their print business.

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Outside-In Customer Strategy

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
group of professionals working together on a computer in an office
On November 3rd GMC Software is hosting a roundtable at the Guidewire Connection conference on the topic of
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Accepting the Cloud vs. Accepting Shadow IT

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
man working on his computer late at night with graphs and code

I asked myself whether it would be possible to manage communication projects in a collaborative way with teams located in different countries with no access to the Cloud.

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5 key challenges facing CX executives today

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
a business executive sitting in an office with papers ready to be signed

On Thursday November 19th, 2015, GMC Software hosted 9 executive delegates from the Financial Services and Insurance industries for a thought leadership roundtable at the Grand Hyatt in Hong Kong.

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8 signs your customer communications management product is no longer working for you

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
businesswoman analyzing statistics on laptop screen, working with financial graphs charts online

Every customer interaction matters. To remain competitive in a complex digital world, you must deliver an exceptional customer experience, across all devices.

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Pocket-Sized Mobile Interactive Approval

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Smiling student walking and texting on the street

Many GMC Software customers have strong interactive communication projects.

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Customer journey mapping: do you own a million-dollar masterpiece?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Businesswoman standing and leading business presentation

You might be surprised to find that your company has several masterpieces, worth a million dollars, lying around. Some might be on display in a conference room with double-sided tape.

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Does Digital Transformation Really Eliminate Paper?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
multitasking woman using tablet, laptop and smart phone, with blank screens, indoors on a table

Decades ago experts and analysts forecasted paperless offices would soon become the norm and it had already started. That was in the 80’s.

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