Inspire Flex in Action: Level Up your Digital CX
Learn how you can leverage Inspire Flex as the cornerstone of your omnichannel design and delivery strategy across your organization.
Inspire Evolve in Action: Hard-hitting Insurance Use Cases
In this session, we will demonstrate how business users can create and deliver personalized communications to improve business results.
The 7 Characteristics of Highly Effective Communications
In this video, we look at the characteristics of highly effective communication and what companies must do to create trust between the customer and build loyalty.
Outperform at Onboarding: Put the Customer First
Congratulations to the team at Santander UK for being awarded the 2019 Celent Model Bank award for Commercial Customer Onboarding! This prestigious award was launched 1
The secret to improving your customer retention rate
Due to Covid-19, many organizations have slashed their marketing budgets.
Positioning your CX strategy to succeed after the pandemic
The COVID-19 pandemic has changed the way companies work and how customers do business. While some of these changes are temporary, some will continue long after the pandemic is over.
Quadient and Duck Creek Technologies Collaborate to Accelerate Customer Experience Management Capabilities for Insurers
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced that it has partnered with Duck Creek Technolo