In 2018, Mobile is Still Not the New Branch

I remember opening my first bank account when I was young. The bank branch manager was a neighbor that my family knew well, and we went to the bank branch to open the account. I receive
How to Meet the Demands of Today’s High Net Worth Customers

Over the past decade, global growth has led to an increase in the number of high net worth individuals (HNWIs).
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Master your data and you’ll master omnichannel

Data is collected and processed in a variety of systems; CRM and financial applications, call centres, external data suppliers and more.
4 reasons why low-code digital experience platforms and business user empowerment are more than just buzz words

Low-code digital experience platforms that offer business user empowerment help deliver successful digital transformation projects, with less reliance upon digital expertise and IT teams.
How to Offer a Successful Employee Onboarding Experience

Working with many companies around the world , it became apparent that large organizations could apply the customer journey mapping technique to internal needs like mapping the employee journey.
Top Reads of 2017 feature Quadient

2017 was a big year for Quadient, and a big year in technology.
Come rain or shine, hot and cold, how do you keep your customers informed?

Centrica has appeared in the news several times in the past month, as it has demonstrated many of the challenges that Big 6 energy companies now face.
Print Service Providers: do you know how to grow your business?

Printers have been leveraging data quality tools for decades.
Why every Print Service Provider should have a first aid kit for data

As a Print Service Provider (PSP), you are uniquely positioned to benefit from the symbiotic relationship between data and communication, you may still be reluctant to pursue expansion due to