Infosys Insurance Conclave 2024
Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
Finding the AI sweet spot for customer communications with the new EU AI Act
The European Union’s (EU) landmark AI Act, recently passed by the European Par
Three ways intelligent forms can improve your business
Discover how intelligent forms can transform your business to create a more efficient, satisfying experience for both customers and employees.
Assessing Your Business's Readiness for SaaS Customer Communications Management
Is Your Business Ready for a SaaS Customer Communications Management (CCM) Solution? Watch the on-demand webinar to find out.
ServiceRocket automates and scales collections workflow with Quadient AR
With Quadient AR, ServiceRocket’s team has been able to better track and manage the company's collections — no matter where they're from or how many there are. Read the case study to learn more.
Quadient AR: How Our Platform Automates Your Collections
Build highly configurable collection workflows in seconds that better communicate with your customers and collect cash 34% faster.
CorneaGen sees clear improvements in AR processes by using Quadient AR
Quadient AR has been an absolute game changer for CorneaGen. The customers' experience is much more enhanced now that they can pay their bills with ease thanks in large part due to this platform's functionality. Read the case study to learn more.
Quadient AR - Scoring Algorithm and Predictive Analytics
Predictive analytics has a direct impact on your working capital and ability to run a healthy business. By finding a smart solution, one that is easy to deploy and simplifies your processes, you can enjoy reduced past-due invoices, improved collections efficiency, and a better understanding of your customers. And a healthier cash flow.
E-invoicing 101: What you need to know and why it’s important
E-invoicing is the "not-so-new" hot topic in the world of corporate payments. Many times in the past, new methods of digitalization have appeared in the industry.
Holiday wrap-up: top 5 CX reads of 2022!
To keep your customer experience wheels in motion over the holiday break, we've packaged up a curated selection of the best customer communications-related content of the year.