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Customer Journey

Five Best Practices for HHS Client Communications

Submitted by m.feigen on Tue, 10/31/2023 - 14:50
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Effective customer communications play a pivotal role in delivering quality services in the ever-evolving Health and Human Services (HHS) landscape.

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Debunking low-code: 4 myths holding back adoption

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eBook
Learn why organizations hesitant to adopt low-code solutions are being surpassed by their competitors as we debunk four prevalent myths tied to low-code solutions.

Facing the CX-centric Cloud CCM Facts

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Cloud and virtual computing architecture
Infographic
Discover the five realities enterprises must face as Customer Communications Management (CCM) transitions from automated document generation to the dynamic delivery of personalized, multichannel interactions driven by CX.

Swift creates frictionless customer experiences with Quadient Inspire Journey

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Swift video
Video
Customer experience is of utmost importance to Swift. With Quadient Inspire Journey, Swift is able to design frictionless journeys for the best customer experiences.

Why Wait? Incremental CCM Modernization Delivers Immediate Impact

Submitted by m.feigen on Wed, 10/11/2023 - 20:48
abstract background with digital arrows and gear showing forward motion

In today's rapidly evolving technological landscape, many Health and Human Services (HHS) agencies must deal with the task of upgrading their legacy systems to meet clients' needs in the modern era

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The Five Signs Your Customer Communications Management Platform is No Longer Serving You

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Thumbnail image of the Guide against black background with five arrows
eBook
Customer communications technology is evolving faster than ever, but not all CCM platforms are keeping up. If you've reached a crossroads with your vendor, this Guide provides the insights needed to make the right choice. Assess your platform against the five warning signs of a CCM in decline.

Exceeding expectations: 3 business benefits of digital journeys

Submitted by jayati on Mon, 09/25/2023 - 21:44
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Quadient Accelerates Growth with Expansion of Cloud Solutions in Japan and the UK for Clients with Data Sovereignty Needs

Submitted by n.labia on Wed, 09/06/2023 - 08:24

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it

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Part 5: Connecting the dots: megatrends in global customer experience

Submitted by jayati on Mon, 08/07/2023 - 17:46
woman using tablet

This post is part of a series based on content from my recent keynote presentation at Quadient Inspire Days 2023 titled “Connecting the dots: megatrends in global customer experience”.  I look

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Inspire Days 2023: In Action: Using Evolve and Impress together

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colleagues
Video
Log in to Quadient University to watch this video from Inspire Days 2023 for an end-to-end demonstration of Quadient’s fully native SaaS solution for composing, processing, and delivering digital communications for email and traditional paper-based mail - complete with address correction, barcoding, physical mail delivery and more.

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