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Customer Communications

Quadient Leads in Omnichannel Orchestration & Journey Management: Aspire Leaderboard

Submitted by Anonymous (not verified) on Wed, 09/14/2022 - 20:44
Aspire CCM-CXM Leaderboard 2022

If you follow the CCM market, then you probably know that the Aspire Leaderboard ranks as the most important annual vendor comparison research in the industry.

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Be wary of companies that say they do Customer Communications Management (CCM), but don’t even know what CCM really is

Submitted by r.daleman on Mon, 06/12/2023 - 21:30
HubSpot not recognized as a CCM provider by analysts

The key to good B2B marketing is knowing your audience and how you drive value for them.

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PacificSource Health Plans Elevates Member Communications with Quadient

Submitted by n.labia on Thu, 06/08/2023 - 17:56
pacificsource logo

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces that

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Understanding changing ownership of CCM technology in CX-led organizations

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Thumbnail of Aspire report against abstract blue arches
Analyst Report
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.

Managing the CX demands of 5 generations

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10 Documents Property Managers Should Automate Today

Submitted by j.chan on Wed, 05/31/2023 - 00:09
automating property management documents

From finance to manufacturing to property management, every industry wants to automate the tedious and laborious parts of their work. 

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How to create a complete digital brand experience

Submitted by r.daleman on Tue, 04/25/2023 - 20:35
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Quadient Retains Position as Technology Leader: SPARK Matrix™ for CCM 2023

Submitted by m.feigen on Tue, 04/25/2023 - 01:33
SPARK Matrix CCM 2023 quadrant matrix

Quadient Maintains Positioning as Technology Leader

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Enabling customer self-service and task automation

Submitted by r.daleman on Mon, 04/24/2023 - 23:15
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Managing an increase in customer expectations

Submitted by r.daleman on Mon, 04/24/2023 - 21:53
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