Quadient Accelerates Growth with Expansion of Cloud Solutions in Japan and the UK for Clients with Data Sovereignty Needs
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it
Quadient Inspire Enhances Correspondence Workflows for Pacific Life
Pacific Life chose Quadient Inspire as a single robust CCM platform that could transform workflow for on-demand correspondence.
Lincoln Financial Group achieves audacious ambitions with Quadient Inspire
Lincoln Financial Group set ambitious goals for a digital transformation strategy that would ultimately improve customer experience for their 17 million clients as well as internal employees. Quadient® Inspire was chosen as one of the foundational components of the platform to drive electronic communications.
PacificSource expedites migration from legacy technology with Quadient InspireXpress
When PacificSource selected Quadient Inspire for its Customer Communications Management solution, the company had 14 years’ worth of legacy processes, templates, and content blocks to rationalize and migrate to the new system. Utilizing InspireXpress gave PacificSource the confidence to migrate their legacy technology to Quadient Inspire smoothly and quickly.
Customer Communications: An Integral Part of Enterprise Architecture
Customer Communications Core to Enterprise Architecture
In today’s hyper-connected world, customers expect timely communications and instant access to information.
What is CCM? A crash course for beginners
We all know that companies compete today based on customer experience.
Part 5: Connecting the dots: megatrends in global customer experience
This post is part of a series based on content from my recent keynote presentation at Quadient Inspire Days 2023 titled “Connecting the dots: megatrends in global customer experience”. I look
SaaS Customer Communications Management Buyer's Checklist
Businesses are increasingly switching from traditional, server-based Customer Communications Management (CCM) systems to vendor-hosted SaaS CCM. Not all SaaS CCM platforms are created equal though. Identify the platform that best suits your needs with seven key considerations.
Inspire Days 2023: In Action: Using Evolve and Impress together
Log in to Quadient University to watch this video from Inspire Days 2023 for an end-to-end demonstration of Quadient’s fully native SaaS solution for composing, processing, and delivering digital communications for email and traditional paper-based mail - complete with address correction, barcoding, physical mail delivery and more.