Outsourcing Document Scanning and Archiving

Outsourcing Document Scanning and Archiving
Modernising communications under ‘the new normal’

Organisations communicate with customers in a range of ways and need their messages to reach the right people at the right time. This can be a challenge - producing and distributing communications can be costly and labour-intensive. It also often depends on staff being in the office to make it happen and, under ‘the new normal’, that’s no longer always the case. Our guide outlines new solutions to the challenges of the new normal.
Safely Sharing Data

Effectively sharing data between different parts of government can significantly benefit citizens and businesses and is critical to delivering many public services.
Deepening Employee Engagement
A digital government, however, does not just deliver excellent public services for citizens. It creates the right environment for civil servants, its people. In this way, government and the wider public sector must change how it works and organises itself by adopting innovative ways to deal with common challenges. Government HR leaders must utilise technology to re-shape the way they interact with their employees, saving time and money.
Data, Citizens & Government’s Digital Journey

When Government were asked what the future would look like in 2030, their vision was of a brave new world where government will be smaller, faster and more flexible. The relationship between citizen and state will be altogether changed, with redesigned public services. ‘Digital by default’ will be part of government DNA, and users will be at the heart of public services
Customer acquisition vs. customer retention: a post-pandemic inflection point

To deliver a good customer experience in a post-pandemic era, brands must strike a better balance between customer acquisition and customer retention, and they need customer communications management software to make it happen.
What is an Ideal Mail Center?

Learn what needs to be taken into consideration before investing in the different mail center solutions available today.