White Paper

Discover the communication preferences of the 5 generations and why one-size doesn't fit all in this analysis report from Quadient.

Learn more about communications and the customer experience in this complementary white paper from Quadient.

Learn more about customer experience transformation in this complementary whitepaper from Quadient.

Where should you put your focus - customer acquisition or customer retention? Find out in this whitepaper from Quadient.

Here are five best practices to follow this year so you can successfully manage and minimize risk.

Download the PYMNTS November Working Capital Playbook to learn how AR automation can help employees work from home more efficiently.

Are Your AR Processes leading the pack? Discover 11 AR benchmarks for your industry and identify opportunities for improvement.

Want to know the secret to unifying policyholder communications? You can download our whitepaper to find out more! Click here.

Find ways to involve the compliance function in communications design and development in this white paper from Quadient.

"In theory, accounts receivable should be tidy. You sell, you invoice, you get paid - right? Accounting and AR have grown exponentially more complex over time with things like credit limits, collections, bad debt, supply-chain management, deductions, and cash applications all playing into the mix. Discover every essential benchmark you will need in order to become a Revenue Hero. Just a few benchmarks included are: Days Sales Outstanding (DSO) Average Days Delinquent (ADD) Collection Effectiveness Index (CEI) Bad Debt to Sales Ratio Percentage of Credit Available WHAT'S INSIDE THIS REPORT INCLUDES: How to diagnose the health of your accounts receivable Learning how to reveal inefficiencies and identify opportunities for improvement Understanding how to use lagging metrics to gain insight into AR improvement A guide to industry terms and metrics that you can use to understand how you compare among competitors Every benchmark you need to know for successful AR! Download the report today!"