One of the largest opportunities for digital transformation is digitizing customer communications and document automation. Most organizations have been hindered by bespoke systems and legacy architecture traversing manual processes and outdated methodologies. Consequently, new document automation platforms provide a cost-effective and unique starting point for accelerating digital transformation efforts.
Silicon Valley-based technology research and advisory firm Constellation Research estimates that the overall intelligent document automation (IDA) market will grow from $6.1 billion in 2023 to $20.1 billion by 2028 at a 26.9% compound annual growth rate (CAGR).
In this paper, we examine:
- The barriers, benefits, and use cases in successful transformation efforts for intelligent document automation—information based on conversations with more than 100 business owners, finance directors, operations directors, office managers, and operations leaders.
- The key differentiators, functional capabilities, strengths and weaknesses, and examples through intelligent document automation use cases.
- Why decision-makers should use this report to evaluate Quadient Impress as an IDA solution for small and midsize businesses (SMBs).
Download this paper to learn why more and more businesses are implementing intelligent document automation in their digitization efforts.
