Customer communications are no longer limited by the boundaries of the document. While printed statements and letters still have their place, customer communications have evolved to include real-time, dynamic interactions that engage consumers in the context of the customer journey. Designing and delivering personalized digital experiences typically requires dedicated tools, teams, and expertise though, causing businesses to delay digital CX projects or fail to realize the anticipated ROI.
Inspire Digital Advantage is a digital experience design application built on top of Quadient's market-leading Customer Communications Management (CCM) solution. The application provides a suite of tools that allow you to rapidly design, host, and deploy personalized mobile and web experiences leveraging existing Inspire CCM solution capabilities, templates, and content. Pre-built components allow you to flexibly customize HTML5 dynamic content widgets that integrate with your mobile apps and web pages to deliver real-time, personalized experiences. Dynamic content can be enhanced with a range of interactive elements, including eSignature, intelligent forms, event-driven mobile push notifications, and more to provide a full-featured experience.
Download the brochure to learn how Inspire Digital Advantage:
- Integrates with core systems to bring customer data into HTML5 dynamic content widgets
- Reduces cost and complexity by leveraging existing Inspire CCM knowledge and capabilities
- Accelerates experience deployment by allowing non-technical users to edit and approve content
- Empowers agents to deliver digital interactions that automate customer processes and data capture
- Creates an omnichannel CX by centralizing and aligning all interactions with a unified CXM solution
Transform your communications into personalized mobile and web experiences!
