With Quadient Impress, Centre d'Imagerie Médicale de Monaco transforms its patient experience

The Centre d'Imagerie Médicale de Monaco (CIMM) is a radiology center located in three different sites in Monaco, where a dedicated team of professionals welcomes patients for examinations such as MRIs, CT scans, X-rays, ultrasounds, breast scans, etc. Every day, more than 250 examinations are carried out, and as many reports are produced and sent to patients.

Originally a Quadient mailing client, the CIMM now uses Quadient Impress to inform its patients by SMS and e-mail as soon as their results are available. Avoiding repeated connections that overwhelm the platform and improving patient satisfaction, the CIMM is now a satisfied customer of Quadient's intelligent communication automation.