With Impress, Centre d'Imagerie Médicale de Monaco transforms its patients experience
The Centre d'Imagerie Médicale de Monaco (CIMM) is a radiology center located in 3 different sites in Monaco, where a dedicated team of professionals welcomes patients for examinations such as MRIs, CT scans, X-rays, ultrasounds, breast scans, etc. Every day, more than 250 examinations are carried out, and as many reports are produced and sent to patients.
Originally a Quadient mailing client, the CIMM now uses Impress to inform its patients by SMS and e-mail as soon as their results are available! Avoiding repeated connections that overwhelm the platform and improving patient satisfaction, the CIMM is now a satisfied customer of Quadient's intelligent communication automation!
Click here to find out more about Impress: quadient.com/en/customer-communications/impress-platform
