Engie bolsters Green Gas initiative with completely revamped customer communications in just two months with Quadient
Engie is a French multinational powerhouse renowned for providing a diverse array of energy and environmental solutions to a broad spectrum of clients, from individual consumers to large corporations and governments.
In preparing to launch its Green Gas offer—an initiative which assures consumers that 10% of their gas is sourced from renewable sources—Engie sought to create impactful customer communications that would present a compelling visual identity while effectively conveying the significance of its new eco-conscious program.
Faced with a stringent two-month deadline, Engie navigated through the complexities inherent to a business of its magnitude in a tightly regulated industry. The deployment of Quadient Inspire—a fully integrated, any-premise customer communication management (CCM) solution—was key in surmounting the challenges, allowing Engie’s team to thoroughly revamp
their approach to customer communication.
