The future of customer experience in banking and financial services: Santander Bank interview

Santander Bank UK speaks candidly about their digital transformation journey, and the challenges they faced along the way.

Jonathan Holman, Head of Digital Transformation shares insights on how Santander Bank recognized the power of excelling at client onboarding and expedited customer engagement and service utilization.

Holman explains how Santander built a cutting-edge Corporate Digital Onboarding (CDO) process thanks to their comprehensive, customer and employee-centric approach, use of dynamic digital forms with Quadient Inspire, API-based services, and RPA functionality.

Watch the on-demand webinar here, or download the full case study to learn more.