How to improve Child Support Enforcement (CSE) programs with limited funding

HOW CAN STATES IMPROVE THEIR PERFORMANCE WITH LIMITED RESOURCES?

Child Support Enforcement (CSE) agencies are challenged with managing federal legislative changes that impact the program with limited budgets, while continuing to provide quality services to their customers. Technology moves faster than state information technology departments can support financially or with personnel resources, while the services they provide require large amounts of paperwork and personnel interaction with outside agencies and program participants.

The legacy systems that CSEs use to manage their programs are unable to provide electronic capabilities to support case workers, resulting in labor intensive services that are inefficient and don’t meet their clients’ expectations.

This detailed infographic illustrates how the ability to directly and quickly communicate with constituents is imperative and explains how a centralized customer communications management (CCM) platform can enable CSEs to increase their performance with limited finances.

Download the infographic to learn more.