Inspire Digital Advantage
Adopt a digital-first approach—without any additional resource.
Built on top of Quadient’s industry-leading Inspire Customer Communications Management (CCM) solution, Digital Advantage is a suite of tools that enable IT teams, line of business owners, and product teams to collaboratively create and deploy mobile and web experiences. Amplify your messaging reach and enhance the digital customer experience by bringing your communications into new channels— without investing in additional platforms or resources. Digital Advantage works as an integrated extension of your Inspire CCM solution, leveraging existing assets, knowledge, and resources.
Quickly develop and deploy integrated web experiences
Inspire Digital Advantage allows you to quickly create individualized mobile and web experiences from one intuitive interface. These digital experiences meet business demands for regulatory compliance and data security, as well as consumer demand for interactive, bi-directional experiences.
Quickly test your mobile and web content using Quadient's omnichannel design preview, which allows you to preview the display across all channels and devices from a single window. Then, deploy the HTML5 dynamic content widgets directly from the Digital Advantage application interface.


Speed development time with dynamic content
Personalized mobile and web content is costly to develop and maintain when separate systems, tools, teams, and third parties are involved. This results in the duplication of efforts, inconsistency, and compliance risk.
Inspire Digital Advantage simplifies the process of transforming customer data from core systems into dynamic content (HTML5) widgets that can be easily integrated into web or mobile pages, while allowing you to leverage the templates and content already established in Inspire.
Power your apps with user-driven content
With Inspire Digital Advantage, development teams can give business users the power to edit and approve the content that they are most knowledgeable of through an easy-to-use web interface.
Inspire Digital Advantage presents content blocks to assigned subject matter experts, giving employees the power to manage, track, and approve content, which reduces compliance risk and provides a more consistent customer experience. Eliminate IT bottlenecks by allowing your line of business managers and customer-facing teams to convert their knowledge into high-value, personalized content.


Empower your users with dynamic, integrated apps
Transform your existing Inspire CCM templates and content into full-featured native Android and iOS mobile applications and web experiences quickly and easily.
With the ability to integrate digital forms, dynamic account information, and self-service tools into your mobile and web applications, agents can deliver a higher level of customer service that automates manual touchpoints and collects customer data that can be used to inform future interactions.
Explore new channels while remaining brand-compliant
Inspire’s omnichannel design and preview capabilities allow you to experiment with new delivery channels, such as smartwatches and connected devices, with little effort or risk.
Control brand messaging and consistency across all channels from a single platform that's built for omnichannel communications design and delivery.

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