Inspire Digital Advantage

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Content

Adopt a digital-first approach—without any additional resource.

Built on top of Quadient’s industry-leading Inspire Customer Communications Management (CCM) solution, Digital Advantage is an add-on service that enables IT teams, line of business owners, and product teams to collaboratively create and deploy mobile and web experiences. Amplify your messaging reach by bringing your customer communications into new channels, while leveraging the people, systems, and knowledge already available in your business. 

Quickly develop and deploy integrated online and mobile experiences


Inspire Digital Advantage allows you to quickly create individualized mobile and web experiences from one intuitive interface. These digital experiences meet business demands for regulatory compliance, as well as consumer demand for interactive, bi-directional experiences that maintain data security. 

Quickly test the display of your mobile and web content using Quadient's omnichannel design preview, then deploy the HTML5 dynamic content widgets directly from the Digital Advantage application interface. 

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Quickly develop and deploy integrated online and mobile experiences
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Inspire Flex UI Image

Speed development time with dynamic content


Personalized mobile and web content are costly to develop and maintain when separate systems, tools, teams, and third parties are involved. This results in the duplication of efforts, inconsistency, and compliance risk. 

Inspire Digital Advantage simplifies the process of transforming customer data from core systems into dynamic content (HTML5) widgets that can be easily integrated into web or mobile pages.

Power your apps with user-driven content


With Inspire Digital Advantage, development teams can give business users the power to edit and approve the content that they are most knowledgeable of through an easy-to-use web interface.

Inspire Digital Advantage presents content blocks to assigned subject matter experts, giving your employees the power to manage, track, and approve content, which reduces compliance risk and provides a more consistent experience for your customers. 

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Power your apps with user-driven content
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Empower your users with dynamic, integrated apps

Empower your users with dynamic, integrated apps


Transform your existing Inspire CCM templates and content into full-featured native Android and iOS mobile applications and web experiences quickly and easily.  

With the ability to integrate interactive digital forms, personalized content, and self-service tools into your mobile and web applications, customer-facing agents can deliver a higher level of customer service that automates manual touchpoints and collects customer data that can be used to inform and drive future interactions. 

Explore new channels while remaining brand-compliant


Inspire’s omnichannel design and preview capabilities allow you to experiment with new delivery channels, such as smartwatches and connected devices, with little effort or risk. 

Control brand messaging and consistency across all channels from a single platform that's built for omnichannel communications design and delivery. 

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Explore new channels while remaining brand-compliant

Quadient’s professional services team, including the expertise of the developers and trainers, have made all the difference when it comes to delivering a seamless implementation. They have fully trained our staff on how to get the most out of Inspire’s many features and they helped design a web service integration that enables us to gather critical customer information from our legacy mainframe systems.

—Cristiano Barbieri
CIO, SulAmérica

The use of [Quadient] has revolutionised our approach to Digital production and has enabled us to integrate our campaigns and we are now working towards a truly segmented omnichannel marketing approach.

—Assistant Production Manager

Inspire enables LabCorp to standardize generations of medical diagnostic reporting to patients, doctors, and hospitals with real-time results in order to make medical life and death decisions in the lives of patients.

—Frank Trenor
IT Manager | Laboratory Corporation of America Holdings

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