Public Sector / Government
Achieve agility
Seamlessly integrate with data sources, complex legacy and core systems to create personalized communications delivered across all channels.
Improve the moments that matter:
Notices, statements, enrollment processes, correspondence, notifications.
Generate content that is:
Managed by business users, governed by approval processes, mobile and digital ready
Create constituent communications that are:
Compliant with regulations, personalized, omnichannel
Improve citizen satisfaction
Clear, concise communications
Reduce inbound call volumes by making statement information and citizen correspondence easy-to-understand with interactive charts, graphs, and sliders. When appropriate, combine documents into one communication to take advantage of postal savings or provide digital alternatives and save even more.
Complimentary white paper
"Communication Gaps in State Retirement Systems"
Digital enrollment
Inspire Evolve is a high-performance, SaaS customer communications management solution from Quadient - the world's most trusted CCM solution provider. Inspire Evolve is born from Quadient’s award-winning flagship CCM solution, Inspire Flex, to align with the needs of today’s agile line of business leaders.
Inspire Evolve integrates four components – content author, front office, generate and archive - in a centralized hub within the Quadient Cloud to deliver a seamless experience for your communications teams. Empower teams with the ability to design and deliver secure, personalized digital communications – all with minimal IT strain.
Infographic: "Improve Constituent Communications for your Unemployment System"
Decrease costs of servicing constituents
Your constituents are more mobile than ever and the ability to orchestrate the delivery of communications across channels – from mobile to email, SMS and print – increases the likelihood those digital channels will be adopted while ensuring deliverability. Combined, these capabilities represent significant cost savings for government agencies.
Complimentary white paper "Improve Unemployment Agency Operations by Modernizing Communications"
Step up your mobile game
Working with Quadient isn’t just about the power of the new solutions you’ll receive, it’s about the easing the transition away from the old solutions you no longer need. Our powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy systems across all channels, saving thousands of person-hours and offering you previously unseen insights into your existing customer-facing communications.
Speed digital transformation
Relieve the constant pressure on IT and meet consumer demands by empowering business users to make changes to customer communications quickly and easily in a safe, customizable, and controlled environment. Quadient Inspire’s synchronized omnichannel preview enables managerial staff to review the output in every format (mobile, tablet, web, etc.) for fast approval.
Powerful archive and retrieval for improved citizen experience
Tired of lengthy email chains discussing potential content changes? Sick of bottlenecks caused by breakdowns in manual approval processes? Reduce compliance risk and improve efficiency by enabling compliance, legal, IT, and line-of-business teams to collaborate throughout the communications creation and approval process. Changes for all channels are made in one location and applied everywhere you choose, and content blocks are locked down to safeguard regulatory language where required. The advanced and fully customizable approval technology in Quadient Inspire allows you to share, route, approve and track documents and changes with a full audit trail.
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