Inspire Digital Advantage
Customer communications are no longer viewed as outbound documents sent to customers' physical and digital inboxes. Today, customer communications are evolving to include real-time, dynamic interactions that engage consumers in the context of the customer journey. Designing and deploying personalized digital experiences often requires dedicated tools, teams, and expertise though, causing businesses to delay project implementation.
Inspire Digital Advantage is a low-code digital experience design application built on top of Quadient's market-leading Customer Communications Management (CCM) solution. The application allows you to rapidly deploy personalized mobile and web experiences leveraging existing CCM content, templates, and workflows. With Digital Advantage, you can seamlessly transform your existing customer communications into interactive, digital experiences embedded within your websites and mobile apps. These experiences can go beyond dynamic messaging to feature interactive elements, including intelligent forms, personalized videos, drill-down charts & graphs, geo-targeted "location nearest you" info., related PDF documents, and more.
Transform from communications management to experience management with Digital Advantage.
Download the brochure to learn how Inspire Digital Advantage:
- Integrates with core systems to feed customer data to HTML5 dynamic content widgets
- Leverages internal expertise by allowing non-technical users to edit and approve content
- Creates a consistent, omnichannel CX by integrating with the larger customer journey
- Reduces cost by leveraging existing CCM platform knowledge, capabilities, and assets
- Allows agents to take an elevated approach with real-time interactions and insights
Dynamically deliver personalized mobile & web experiences leveraging your existing Inspire investment!
