FAQs - BPA

Quadient Impress is multi-channel document delivery solution specifically designed to help small to medium-size businesses optimize their outbound document workflow.

Quadient Impress helps SMBs manage and send outbound customer communications.  Our customers belong to a wide range of verticals, such as healthcare, finance, government and on average process between 3,000 – 10,000 communications per month

To make better use of your resources and reallocate key employees to higher-value tasks. Many Quadient Impress customers have been able to cut down mail processing time by over 75% versus a purely manual-based paper process.  Those who have implemented our outsourcing solution, Impress Distribute have reduced their mail processing time from hours to just a few clicks.

Quadient Impress offers multi-channel document delivery options giving you the flexibility to send documents via print, digital or outsource channels.

Quadient Impress adheres to the strictest industry standards and latest best practices for regulatory compliance, corporate and social responsibility across the entire solution to ensure your documents are delivered and managed with the highest security and integrity. It is powered by Microsoft Azure, the leading cloud platform with more than 90 compliance offerings.  A security and compliance certification datasheet is available upon request.

Each of our print service provider partners meets the highest standards in security and sustainability. Your data is hosted in a state-of-the-art high-security data center with a redundant infrastructure that guarantees continued power supply and network connectivity. Data is transferred by secure protocol (SSH), identical to those used for banking transactions. The mailing facility has fire, temperature, and physical access controls and 24/7 monitoring.

Quadient Impress is a flexible document automation solution that is available as a fully SaaS/cloud-based platform or on-premise solution.  Its simple plug-in architecture enables you to leverage your existing infrastructure and configure a solution that can grow with you.

Quadient’s SaaS platform enables you and your employees to access documents with just an internet connection. With Impress you can consolidate ad hoc or batch mailings to your centralized mail room location or send an outsourced mailing facility for processing.  All employees have to do is upload the document to the platform and we handle the rest.

Quadient users who send documents through digital channels can not only be notified when documents are received, but customers who elect to use Quadient’s secure dedicated portal can also check the status of their documents quickly and easily.

Please feel free to contact us if you have any questions.  If you would like to explore further content related to the benefits of automating your mailing processes visit our Business Process Automation Resource Page. Our resource hub is jam-packed with the latest industry trends, analyst insights, case studies, videos, eBooks, and more.

Impress Solution doesn’t require much IT involvement to implement and requires limited training and onboarding. Its intuitive interface is easy to follow and is extremely user-friendly.