Chris has worked with customers for over 20 years within the ever-evolving Customer Experience space for both innovative start-ups and global IT Giants. Over that time one thing has remained constant for Chris – his passion in how technology can help organisations get closer to their customers and continue to provide a seamless experience to meet demands in the digital economy.
In his current role at Quadient, Chris leads Financial Services Practice to advise financial institutions in how to deliver true customer-centricity whilst lowering operational costs through the practical and intelligent application of technology, process, and people. Chris has a BSc in Chemistry from the University of Reading and worked in the Investment Banking Industry for 10 years prior to transitioning to Customer Experience Technology.
