The great automation: How to leverage technology to attract and retain top talent

For organizations both big and small, a “new normal” poses new challenges.
Fusion teams: Rocket fuel for digital transformation
Why people avoid the contact center

If you’re like me, you probably hate calling contact centers.
Best of both worlds: Why RPA and low-code are the perfect match

Some things are meant to be together: peanut butter and jelly, macaroni and cheese, Bonnie and Clyde, Mario and Luigi.
Average Days Delinquent Formula & Definition

To optimize your cash flow and minimize late payments, it is vital for AR teams to make the most of the data available to them.
How AI accelerates invoice processing for accounts payable teams

In recent weeks, we’ve been discussing the use of artificial intelligence (AI) in the accounts payable (AP) function.
Why your organization's digital story shouldn't end with eSignatures

Why do we sign things, with eSignatures or real ones?
If you’ve ever bought a house, gotten married, or opened a bank account, you’ve probably wondered:
My IT backlog just keeps growing – what should I do?

The to-do list, or as IT professionals call it – the backlog. The place where you take just one glance and think, “we’re never going to finish this." In most cases, you’re probably right.
The most common excuses for not automating accounts receivable

Accounts receivable (AR) automation is the most practical, efficient, and cost-effective way to process your AR, so what’s keeping you from making the switch?
AR Aging Reports: What Are They And Why Do They Matter?

Cash flow. When attempting to understand the health of your business, there’s no better indicator.
Allowance for Doubtful Accounts: Everything to Know About Doubtful Accounts

They say that a failure to plan is just planning to fail. Nowhere is that truer than when it comes to creating an allowance for doubtful accounts (AFDA).
Fraud is on the rise: here’s how to beat it

The past few years have fundamentally disrupted the way we work. AP teams are no exception, having to adapt to remote work environments and increasingly clever cyber criminals.
Five red flags that could signal AP fraud

Accounts payable (AP) is a potentially vulnerable function for companies, and a lucrative spot for criminals to operate — both internally and externally.
How AR automation helps Business Services organizations combat rising labor costs

The cost of doing business shows no signs of decreasing, especially when it comes to labor costs.
Electronic vs. digital invoices: What is the difference and why does it matter?

The terms ‘digital invoice’ and ‘electronic invoice’ aka e-invoice are regularly used interchangeably.
4 AR challenges in Business Services (and how to solve them!)

Companies in the Business Services sector work with a diverse range of customers, supporting them with their core organizational activities from HR through to finance.
32 essential accounting acronyms & their definitions

The business world is awash with acronyms.
Customer Communications: An Integral Part of Enterprise Architecture

Customer Communications Core to Enterprise Architecture
In today’s hyper-connected world, customers expect timely communications and instant access to information.
What is Cost Accounting and how can you use it?

It’s hard to overstate the importance of cost accounting, particularly in today’s economy where effective cash management is paramount.
How artificial intelligence is used in accounting

Going under the hood of the financial world's AI revolution.