Quadient Blog

When Science World — Vancouver’s waterfront science center and one of the city’s most beloved landmarks, came to the brink of closure during the pandemic

In July of this year, the US Federal Reserve raised interest rates to a 22-year high to fight against spiraling inflation.

Software-as-a-Service (SaaS) offerings come with numerous advantages for both businesses and users, and it is no surprise that their usage is skyrocketing.

In today's rapidly evolving technological landscape, many Health and Human Services (HHS) agencies must deal with the task of upgrading their legacy systems to meet clients' needs in the modern era

1998 was a big year for tech.

In today's digital age, consumers enjoy the convenience of moving money between accounts with just a few taps on their smartphones

In this blog, you'll learn:

• What is the collection effectiveness index
• How to calculate the CEI

Community Summit | October 15-20, 2023 | Charlotte Convention Center | Charlotte, NC

Businesses are constantly faced with new global regulations, stricter requirements and harsher fines anytime such regulations are not followed correctly.

Cash flow is vital to your success, and nothing can hamper cash flow more than bad debt. 

BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive.

8 benefits of accounts payable workflow automation

When I think about digital customer experience, I think back to last September when my husband and I were finalizing the mortgage paperwork for our new home.

When you grow up with three siblings like I did, you quickly learn that dessert doesn’t last long, so you better dig in while you can.

Learn how one of North America's largest pharmacy chains digitized and automated some of their biggest processes from flu shots to COVID-19 vaccines and beyond.

The widening gap between what customers and employees expect and how fast enterprises are able to adapt is getting wider every day.

In an increasingly unforgiving business landscape, customer experience (CX) is key to attracting and retaining customers—but a great CX doesn’t magically materialize. 

Self-service should be a win-win. For customers, it provides faster access to the information they need or the actions they want to take.

It's no secret that data is among the most valuable assets an organization can own.

Most of us bristle when we hear the common refrain, “New year, new me.” After a relentless few years, it’s hard to muster the enthusiasm for self-improvement.

A radically different approach to digitization is helping organizations clear their IT backlogs for the first time... ever.  

Watch out business owners, accounting scandals are getting more sophisticated.

Organizations tend to be customer-focused and look to improve common customer-facing processes first.