Every day, external factors like evolving customer expectations, government mandates, and an increasingly remote workforce are adding more complexity to your customer communication workflow.
If your business relies on outdated manual processes to send critical transactional documents, now more than ever is the time to invest in a document automation platform.
An all-in-one document workflow automation platform
A document automation platform gives you complete control of your entire customer communication workflow, enabling you to send transactional documents via any combination of channels – print, digital, or outsourced. Whether you choose to support batch output from your back-office systems or generate individual communications from your desktop, you're able to generate mail templates that you can reuse to maximize repeat mailings with greater efficiency.
A document automation solution like Quadient Impress is designed for the modern business and has the ability to support both legacy systems and processes. Its best-in-class suite of services provides businesses with the agility to respond and adapt quickly to both customer and regulatory environmental demands. Quadient Impress has been credited with helping many customers stay productive and keep their business flowing during the height of the recent pandemic.
A paperless office life is possible
A document automation platform like Quadient Impress is easy to implement and easy to use. It includes powerful tools and applications to help support your business' needs. Each application works independently or seamlessly together – the platform’s modular architecture allows you to configure your solution to meet your specific needs.
Among its many benefits, Quadient Impress simplifies processes to help you:
- Improve employee productivity and engagement by reducing or eliminating manual tasks
- Optimize operational costs while accelerating cash flow
- Significantly increase the security and integrity of your documents
- Create targeted, personalized communications that enhance customer experience
- Maintain greater visibility over your document workflow
Impress Automate is the automation layer behind most applications and services integrated into the Quadient Impress platform, helping you eliminate manual processes and decrease the time it takes to prepare outbound documents. Its intelligent bar code technology manages business rules to ensure when printed, that the right document always goes in the right envelope and is delivered to your customer’s preferred channel. With Impress Automate, communications may also be enhanced with targeted messaging to maximize impact and improve customer experience.
Impress Distribute is the delivery layer behind the platform. It is an entirely cloud-based document delivery solution that helps prepare and deliver all your customer communications. Simply upload your documents and we print, sort, stuff, and meter for you. Select your digital delivery channels like a customer portal, email, or text message. This helps eliminate the distraction, time, and effort of preparing and sending mail. It gives you the power to send physical or digital communications in just a few clicks without leaving your desk.
Impress Invoice automates the preparation and delivery of invoices, other financial documents, or any other customer communications. Deliver invoices electronically to your customers through their preferred channels – the moment they are issued. Give your customers the ability to pay online quickly, easily, and securely the way they prefer – paper, email, portal, or e-invoice.
If reducing or eliminating the task of managing mail sounds appealing, Quadient Impress offers an outsourced hybrid mail solution to handle the preparation and delivery of your business communications. Users simply upload documents via a SaaS application to Quadient’s mail production facility that prints, sorts, stuffs, meters, and even delivers mail to the post office.
Quadient Impress is a sound, one-time investment that will have you and your employees spending more time innovating and less time administrating.
Solve today’s challenges and be ready for whatever tomorrow may bring knowing that your business-critical communications will continue to flow.
If you're ready to see how Quadient Impress can start making your business more efficient, contact us here to schedule a free demo.
