Avi Greenfield has over 20 years of experience in using technology solutions to build business value, with a focus on customer communications and content strategy and delivery. He joined Quadient in 2019 and leads the portfolio vision and roadmap for Quadient CXM. He and his team are responsible for making sure Inspire and Quadient Cloud meet the needs of businesses for managing omnichannel communications to improve customer engagement and improve experiences across key journeys. He has worked in product management, business development, and analyst roles with companies including OpenText, SundaySky, HP, and Doculabs. He studied Marketing and Finance at the University of Illinois at Chicago and completed a Wharton Executive Education program on Business Analytics.