I’m Excited About R14 RU?

I was able to attend Quadient’s R14 roadshow, which is our internal training for services, support and presales teams.
Guest Blog: Transform the Billing Experience with Personalized Video

PDF bills and statements have been around for 26 years. But in 26 years, much has changed, and customer expectations have evolved.
Guest Blog: Quadient Inspire Days 2019

Three days of networking, education, with a little fun mixed in.
Guest Blog: The Simplest Solutions Tend To Be The Most Effective

Everyone in business has heard of the KISS method when faced with an issue. The problem is most don’t know how to actually Keep It Simple.
Welcome to our next chapter. Because connections matter.

As we all know, customer expectations continue to evolve to meet and match their always-on existence.
Quadient Inspire Days: 4 Tracks to Success

As a Services Delivery Partner, Macrosoft actively participated at the Quadient Inspire Days annual conference held in San Antonio, Texas.
How Insurance Companies Can Decide on Which CX Metrics to Use

Selecting and keeping track of the right Customer experience (CX) KPIs is important.