Transcosmos Korea
Transcosmos Korea (TCK) is a Korean subsidiary of Transcosmos Inc., a distinguished global provider of BPO service. Since its establishment in May 2001, TCK has shown a relentless and persistent growth, rebranding from CIC Korea in August 2009.
Infosys Insurance Conclave 2024
Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
Seven Ways to Reimagine the Supplier-Customer Dynamic
Utility CX satisfaction is declining worldwide, while consumer choice expands. To combat these trends, utilities must address changing customer expectations. Discover seven ways to reimagine your customer relationships for loyalty in a fast-changing, competitive market.
Quadient Secures Significant Contracts with Healthcare Leaders in the USA
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the signing of sig
Making every message count with accessibility
If you thought about document accessibility in the past but didn’t take any action, it might be time to give it a second look.
Finding the AI sweet spot for customer communications with the new EU AI Act
The European Union’s (EU) landmark AI Act, recently passed by the European Par
First ‘Quadient Connects’ Virtual Conference Will Help Organizations Be More Innovative and Accelerate their Digital Transformation
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, is hosting the first-of-its-kind
A free virtual event designed to help you meet your digital transformation goals
A free virtual event designed to help you meet your digital transformation goals.
Reimagining the Utility-Customer Relationship
Illuminating the Utility Consumer Point-of-View
Utility companies face increasing pressure to transform outdated business models into modern, customer-centric operati
Hilti leverages Quadient’s Customer Journey Mapping for exceptional customer experiences
Hilti’s CX team turned to Quadient® CJM to create detailed customer journey maps and discover pain points along the journey. Read the case study to learn more.