Is Your Customer Experience Built to Scale?

The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration
Quadient Named an IDC MarketScape Cloud Customer Communications Management Leader

A Personal Note from Quadient's Sr.
IDC MarketScape: Worldwide Cloud CCM Applications 2022 Assessment

Quadient Recognized as Technology Leader in CCM and Customer Journey Mapping by Global Research Firm
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it is the only customer communications m
Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us
What Covid-19 has Taught Telecoms about Customer Experience Management

If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people.
Quadient to Share Best Practices for Digital Transformation and Customer Experience Excellence at XPLOR20
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it will b
The Future of Customer Communications: 18 Unique Perspectives

In 2019, customers expect every company they do business with to act and interact like their favorite technology brands.
You have something to say. Quadient would love to hear it...

If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.
When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis

The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.