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Customer Communications

Is Your Customer Experience Built to Scale?

Submitted by r.daleman on Tue, 06/28/2022 - 15:43
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The latest release of our customer communications management platform – Inspire – enables greater automation and simpler configuration 

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Quadient Named an IDC MarketScape Cloud Customer Communications Management Leader

Submitted by y.makeeva on Wed, 11/02/2022 - 13:45
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A Personal Note from Quadient's Sr.

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IDC MarketScape: Worldwide Cloud CCM Applications 2022 Assessment

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Thumbnail of the IDC MarketScape for Cloud CCM 2022 on white abstract background
Analyst Report
Get complimentary access to the highly anticipated IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment, a report that provides a 360-degree view of vendor capabilities, strategies and market share.

Quadient Recognized as Technology Leader in CCM and Customer Journey Mapping by Global Research Firm

Submitted by jb.grossetti on Mon, 04/19/2021 - 15:28

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it is the only customer communications m

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Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill

Submitted by l.morley on Wed, 11/02/2022 - 11:51

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us

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What Covid-19 has Taught Telecoms about Customer Experience Management

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:22
woman wearing a mask showing thumbs up in office

If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people. 

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Quadient to Share Best Practices for Digital Transformation and Customer Experience Excellence at XPLOR20

Submitted by d.baynes on Sat, 10/08/2022 - 17:01

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it will b

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The Future of Customer Communications: 18 Unique Perspectives

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:09
The Future of Customer Communications: 18 Unique Perspectives

In 2019, customers expect every company they do business with to act and interact like their favorite technology brands.

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You have something to say. Quadient would love to hear it...

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:23
a group of businesspeople sitting together in a meeting

If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.

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When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:23
man using mobile online banking and payment, digital marketing, finance and banking networking

The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.

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